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Case Study | Water/Wastewater
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New Control System Upgrade Unlocks Business Value

Concentric Integration helps water wastewater facility reduce downtime and unlock new business value by replacing aging control system

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An arial view of the water basins at a water wastewater treatment facility in Chicago Illinois

Meet Nicholas Anthony Paradiso. He’s the director of automation for Concentric Integration, a member of the Rockwell Automation PartnerNetwork™.

The firm, a systems integrator that serves Houston and Chicago area customers in the water and wastewater industries, prefers to take a consultative approach with its clients. “Our ideal clients are the ones that love to talk to us and ask us what we think are the best options for them,” Nicholas explains.

For one client, the issue was an obsolete control system from a Rockwell Automation competitor. “They had a very old control system and like most water and wastewater utilities, they hadn’t spent much time or money on the system until things started to fail.”

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Results Achieved
New Control System Unlocks Business Value

Learn how Concentric Integration helped a water / wastewater facility reduce downtime and better manage power use with an upgraded control system.

nicholas paradiso director automation concentric integration
Nicholas Anthony Paradiso

Director Automation, Concentric Integration

Risk: Lack of Spare Parts Leads to Downtime

In this case, it was the processor at the client’s main pumping station that failed. This main station feeds all ancillary stations, and when its’ processor failed, the entire system was forced into manual mode. Since the system was obsolete, reliable spare parts were very difficult to find. After 6 weeks, an initial part was installed, only to fail two days later.

“With an older system, there’s not much you can do if a part fails. You’re kind of sunk,” Nicholas says. “And this particular failure was beyond repair.”

The Path Forward

To move forward, Nicholas’ team recommended a Rockwell Automation solution that included CompactLogix™ Controllers with PanelView™ Graphic Terminals for visualization.

Overall, the new system is operating as expected.

“When we put a system in, we tell our customers while you had a lot of grief with your old system this one is going to be pretty quiet. Not just because it's new, but also because it's smarter. So, if something does go wrong, they know about it right away,” Nicholas says. “But nothing has happened. It’s a boring place over there right now because everything is working.”

Opportunity: Manage Energy Use

As part of the project, Concentric Integration found an opportunity to help the customer use data to inform business outcomes by adding PowerMonitor™ to measure power use.

“There are a lot of pumps in their system, and they wanted to know power usage at each site,” Nicholas explains. “By putting power meters at each of their pumps, we can trend and pull historical data.” And because the client was already using Rockwell Automation’s FactoryTalk® Historian software, “we can pull data right from the PowerMonitor devices with simple add-on instructions. It was easy to implement.”  

Now the client is collecting ‘tons of data they never had before. The next step is exploring what to do with that data. Future projects will be more analytical, and we’ll dive deeper into the energy discussion.”

Published November 6, 2022

Topics: Drive Sustainability Integrated Architecture Industrial Automation & Control Fresh Water Water Wastewater Wastewater Programmable Controllers Hardware Human Machine Interface Graphic Terminals Energy Monitoring FactoryTalk OperationSuite Software FactoryTalk Historian
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